Michael's Policy about Price Matching and Coupons!

Just wanted to let you know that I called Michaels customer service and asked about their add policy! Here is what I found out! They have to accept your coupons from any of the listed stores! If they refuse, be sure to call CS! This is a copy of the email that I recieved from Michael's Corporation! Call for yourself and ask them to send you an email to take to your store!

This email is in regard to price matching!

Subject: (no subject)
Date: 9/19/2008 2:54:08 P.M. Eastern Daylight Time
From: wellse@michaels.com
Reply To: scrappincricut@aol.com
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Here is your information that you ask for. Michaels store policy for competitors ad matching.

Michaels will match the advertised price of any item being advertised by one of the following competitors: A.C. Moore, Hobby Lobby, Jo-Anns, Garden Ridge, Roberts, Pat Catan¿s and Ben Franklin. Prices will be matched on a price point basis only for exact items. A current, dated advertisement must be presented at the time of purchase. Everyday priced merchandise is not included.

If you have any other questions concerning the Michaels price matching policy, please visit Michaels.com and select the Customer Service link located at the bottom of the home page, or call us at 1-800-642-4235.

Thank you for visiting us at Michaels.com.

Sincerely,

Michaels Customer Care
Thanks in Advance,
Elaine Wells
Customer Care Department
972-409-7659
Fax:972-409-1939

This email is regard to using competitors coupons!

Subject:
Michaels Customer Care Ticket #01628764 has been updated.
Date:
9/25/2008 5:40:58 P.M. Eastern Daylight Time
From: custhelp@michaels.com
Reply To: scrappincricut@aol.com
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This is a notification from the Michaels Customer Care Department.Your Ticket Number 01628764 has been updated.
Call Description: Customer travels from another town to the store withcompetitor's coupons only to be told that they do not have to accept anycoupon outside of their vicinity.----------

New Entry: Dear Valued Customer,Thank you for your email regarding the acceptance of competitor coupons.
Michaels will accept coupons of any item being advertised by one of thefollowing competitors: A.C. Moore, Hobby Lobby, Jo-Anns, Garden Ridge,Roberts, Pat Catan¿s and Ben Franklin. ***Maximum discount 50% off (60% offfor custom framing).****All coupons must be presented at the time of purchase and must exactlymatch the item being purchased. Only original, unexpired coupons will beaccepted. Michaels will only accept on coupon type per person per day.Customers must surrender their coupon at time of purchase. Michaels willnot accept competitor coupons for a percent off a customer¿s entirepurchase or an entire department.Michaels will match competitor¿s teacher loyalty program to a maximum of20% off. An unexpired teacher¿s card must be presented to receive thediscount. Michaels coupon exclusions apply to competitor coupons.¿Michaels coupons may not be used to purchase gift card, shopping cards,gift certificates, in-store parties or class fees. Coupons are valid inMichaels stores only and exclude all Cricut products, special order customfloral arrangements, special order custom frames and materials.¿ Exclusions stated on the Michaels coupon may change at any time.If you have any other questions concerning the Michaels coupon policy,please visit Michaels.com and select the Customer Service link located at the bottom of the home page, or call us at 1-800-642-4235.

Cordially,
Michaels Customer Care
CCCallID: 01628764